Base YR (10/01/2026-09/30/2027) + 4 OYs Nurse Call System Maintenance

Project ID: 36C25226Q0488 FederalOpportunitiesSpecial Notice
Overview
AgencyVISN 12: Great Lakes Health Care System
Deadline05/29/26
Posted05/26/26
Estimated Value<$250,000 (solicitation indicates Simplified Acquisition Procedures, which in most cases, applies to contracts expected to be less than $250K in value)
Set AsideNone
NAICS541511 - Custom Computer Programming Services
PSCQ702 - Technical Medical Support
LocationTomah VA Medical Center Tomah, WI USA
Description
Primary Latest Change

Under Statutory Authority 41 U.S.C. 1901 the VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with Hill-Rom, Inc. to provide preventive and corrective maintenance of the Navi-Care Nurse Call System at the Tomah VA Medical Center in Tomah, WI. Hill-Rom, Inc. is the sole vendor authorized to provide this service. This acquisition is conducted under the authority of 41 U.S.C. 1901 Simplified Acquisition Procedures as implemented in FAR 13.106-1(b)(2), only one responsible source and no other supplies or services will satisfy agency requirements. The NAICS Code is 541511. This Notice of Intent is not a request for competitive quotes. No solicitation documents are available, and telephone requests will not be honored. However, if a firm believes it can meet the requirements it must provide information about its products and services, as well as references from other customers who are using these products and services to the Contracting Officer by 10:00am CDT on 05/29/2026. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirements. This evidence shall include the following: 1.) A letter from the Original Equipment Manufacturer (OEM) stating vendor is an authorized distributor per clause 852.212-71(c). 2.) Proof vendor can purchase OEM parts, if required. 3.) Proof all technical personnel are OEM certified. 4.) Proof the firm can utilize OEM s billable service, if using. Responses received will be evaluated, however; a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the Contracting Officer will proceed with the sole source negotiation with Hill-Rom, Inc. Capability statements shall be submitted by email only as a MS Word or Adobe PDF attachment to Eileen Meyer at eileen.meyer@va.gov. TELEPHONIC INQUIRIES WILL NOT BE ACCEPTED. VAAR 852.212-71 GRAY MARKET AND COUNTERFEIT ITEMS (FEB 2023) (a) No used, refurbished, or remanufactured supplies or equipment/parts shall be provided. This procurement is for new Original Equipment Manufacturer (OEM) items only. No gray market items shall be provided. Gray market items are OEM goods intentionally or unintentionally sold outside an authorized sales territory or sold by non-authorized dealers in an authorized sales territory. (b) No counterfeit supplies or equipment/parts shall be provided. Counterfeit items include unlawful or unauthorized reproductions, substitutions, or alterations that have been mismarked, misidentified, or otherwise misrepresented to be an authentic, unmodified item from the original manufacturer, or a source with the express written authority of the original manufacturer or current design activity, including an authorized aftermarket manufacturer. Unlawful or unauthorized substitutions include used items represented as new, or the false identification of grade, serial number, lot number, date code, or performance characteristics. (c) Vendor shall be an OEM, authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, verified by an authorization letter or other documents from the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions. (End of clause)

Summary (Newest Update)

Background The VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with Hill-Rom, Inc. for the maintenance of the Navi-Care Nurse Call System at the Tomah VA Medical Center in Tomah, WI. Hill-Rom, Inc. is the only vendor authorized to provide this service under the authority of 41 U.S.C. 1901. Work Details The contractor will be responsible for providing preventive and corrective maintenance services for the Navi-Care Nurse Call System. This includes ensuring that all services are performed by OEM certified technical personnel and that all parts used are OEM parts. The contractor must also provide proof of their ability to purchase OEM parts and utilize OEM's billable service if required. The procurement strictly prohibits the use of used, refurbished, or remanufactured supplies or equipment/parts, as well as gray market items and counterfeit supplies. Period of Performance Base Year from October 1, 2026, to September 30, 2027, with four option years available. Place of Performance Tomah VA Medical Center, Tomah, WI. Bidder Requirements Bidders must provide a letter from the Original Equipment Manufacturer (OEM) stating they are an authorized distributor. They must also prove their capability to purchase OEM parts and ensure that all technical personnel are OEM certified. Additionally, bidders must demonstrate their ability to utilize OEM's billable service if applicable. Incumbent Analysis (see Incumbents section for more detail) The prior contract 36C25222P0019 awarded to Hill-Rom for $1,253,729 (10/01/2021–09/30/2026) covers preventative and corrective maintenance/repair of the Hill-Rom NaviCare Nurse Call (NNC) system at the VA facility, including software maintenance and extended service agreements. The current requirement similarly calls for preventive and corrective maintenance of the Navi-Care Nurse Call System at the Tomah VA Medical Center, indicating continuity of the same system support services and likely an extension of the existing maintenance coverage.

Contacts
Contact nameeileen.meyer@va.gov
Contact emaileileen.meyer@va.gov
Contact phone414-844-4800x43432
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