AI Powered Government Research Assistant

Summary (Newest Update)

Background The Town of Coventry, Rhode Island is seeking sealed proposals from qualified vendors to provide an AI-powered research assistant software solution. The goal is to enhance internal efficiency, improve response times to public inquiries, and streamline access to government documentation and information. Mid-sized municipalities like Coventry are experiencing rapid growth and increasing demands on staff, leading to delays and inefficiencies as government employees spend significant time retrieving information and responding to inquiries. Work Details The selected vendor will provide a software solution that includes: - An AI-powered chatbot capable of responding to employee inquiries in seconds - Integration with existing documentation and systems - Support for multiple languages - 24/7 accessibility via web, email, and text - Secure ingestion of various document types including ordinances, resolutions, SOPs, policies, planning documents, emergency plans, building codes, meeting minutes, meeting agendas, contracts, grants, etc. Key requirements include: - Custom-trained AI on unique documentation - Separate public and private facing AI-powered chatbots - Consistent and reference-backed responses - API integration with existing Town systems - Ongoing support and training - Compliance with data privacy and security standards. Period of Performance The contract period will commence upon award and is expected to continue as per the implementation timeline specified in the proposals. Place of Performance The services will be performed at the Town of Coventry, Rhode Island. Bidder Requirements Bidders must provide a company profile and relevant experience, a detailed technical proposal, an implementation timeline, a cost proposal (including licensing, onboarding, and support), references from similar government implementations. Additionally, contractors must supply an MBE Action Plan demonstrating that 10% of the dollar value of work performed shall be by certified Minority Business Enterprises where subcontract opportunities exist.