Ascom Telligence Hardware Upgrade

Background

The State of Delaware Department of State, Delaware Veterans Home, is seeking professional services to upgrade the legacy Ascom Telligence HC style hardware associated with the Ascom C600 units to the new T6 version. This initiative aims to enhance the nurse call system at a long-term care facility serving Delaware’s veteran population. The current technology is outdated and nearing end-of-sale and end-of-service status.

Work Details

The contract requires the vendor to provide all equipment, materials, and labor necessary for the transition from the existing Ascom Telligence HC hardware to the newer Ascom Telligence T6 hardware platform. Specific tasks include: - Replacing existing hardware - Transitioning from a hardwired infrastructure to IP-based connectivity - Removing abandoned wiring associated with the legacy installation - Reusing compatible existing bed licenses, power switches, and master stations - Implementing Ascom SafeConnect magnetic controlled release connections where available - Providing warranty details for both equipment and installation work - Developing a phased installation plan to minimize disruption to residents and staff. The project must be completed no later than December 31, 2026.

Period of Performance

The contract will commence upon award and must be completed by December 31, 2026.

Place of Performance

The work will be performed at the Delaware Veterans Home located at 100 Delaware Veterans Boulevard, Milford, DE.

Bidder Requirements

Vendors must possess Delaware licenses or certifications necessary for performing the services outlined in the scope of work. Proof of insurance must be provided prior to contract commencement. Vendors are also required to attend a mandatory pre-bid meeting scheduled for April 15, 2026.