Registration and Payment Solution

Summary (Newest Update)

Background The Wisconsin Department of Natural Resources (DNR) is seeking to develop a consolidated event registration platform aimed at enhancing public access to recreational activities and educational events held on DNR properties. The primary customers for this solution are members of the general public who utilize these properties for scheduled events. The DNR currently lacks a centralized system for event promotion, participant registration, and payment processing, relying instead on disparate solutions across various properties. This RFI aims to gather detailed information on potential web-based event registration solutions that can streamline these processes and improve customer service. Work Details The DNR is requesting information on a centralized, web-based event registration solution that includes the following features: - A simple interface for administrators and registrants - Flexible payment options - Tiered administration capabilities for enterprise-level and program/property-based management - Revenue allocation support into multiple accounts - Management of both for-cost and free events - Administration for private and public events - Comprehensive reporting options - Customizable fields and forms for event registration - Manual and automated communication options with participants - User profile creation and guest checkout functionality. The solution should be lightweight, easy to use, professional, brandable, and suitable for government interaction with the public. Period of Performance The responses to this RFI are due by March 3, 2026. The timeline for implementation will be determined based on the selected vendor's proposal. Place of Performance The services will be performed across various DNR properties in Wisconsin. Bidder Requirements Vendors must provide detailed company information, including size, number of customers, relevant websites, product strategies, references from similar state government partnerships, and how their solution would provide ROI. Additionally, vendors should outline their technical capabilities including product profiles, security measures, data handling procedures, payment processing options, user experience features, implementation resources required from DNR, training provisions during implementation and ongoing support.