PYXIS Maintenance Support Services - New Requirement

Summary (Newest Update)

Background The Department of Veterans Affairs is seeking to procure maintenance support services for the PYXIS system. This contract aims to ensure the operational efficiency and reliability of the PYXIS equipment, which is critical for the agency's mission to provide high-quality healthcare services to veterans. Work Details The contractor will be responsible for providing comprehensive maintenance support services for the PYXIS system. This includes routine maintenance, troubleshooting, repair services, and any necessary updates or modifications to ensure optimal performance. The contractor must also provide technical support and training for VA staff on the proper use and maintenance of the PYXIS system. Period of Performance The geographic location(s) the contract will be performed (if provided) Place of Performance The services will be performed at various locations as designated by the Department of Veterans Affairs within the United States. Bidder Requirements Bidders must demonstrate relevant experience in providing maintenance support for medical equipment, specifically with systems similar to PYXIS. Contractors are required to have qualified personnel with appropriate certifications and security clearances necessary to work within VA facilities. Incumbent Analysis (see Incumbents section for more detail) The opportunity for PYXIS maintenance support appears to have a confirmed incumbent based on prior award 36C10B25C0054, awarded to Carefusion Solutions for PYXIS medication and supply system maintenance and support (value $1,240,860; 09/26/25–09/25/28). The described scope—routine maintenance, troubleshooting/repairs, updates or modifications, and technical support/training for VA staff—matches the prior contract’s focus on maintaining and supporting the same PYXIS system, suggesting this requirement may be a continuation or follow-on effort.