ITSM Module ServiceNow Staff Augmentation & Impact Guided Renewal.

Project ID: 80NSSC26930623Q FederalOpportunitiesSolicitation
Overview
AgencyShared Services Center
Deadline04/21/26
Posted04/17/26
Estimated ValueNot Provided
Set AsideNone
NAICS513210 - Software Publishers
PSCDA10 - IT And Telecom - Business Application/Application Development Software As A Service
LocationKennedy Space Center, FL United States
Description
Primary Latest Change

Posted: April 17, 2026, 9:21 a.m. EDT

Summary (Newest Update)

Background NASA/NSSC has a requirement for ITSM Module ServiceNow Staff Augmentation & Impact Guided Renewal. The agency intends to issue a sole source contract to Carahsoft Technology Corp, which has been determined to be the sole provider of these services. NASA/NSSC will be the procuring center for this effort, and the performance will take place at NASA Kennedy Space Center (KSC). Work Details The contract involves the renewal of ITSM Module ServiceNow Staff Augmentation Services. The specific tasks include: 1) ServiceNow Staff Augmentation - 1,000 hours of Time & Materials (T&M) services provided by ServiceNow; 2) ServiceNow Impact Guided - Public Sector (US) v3, with a purchase price based on either 10% of the CACV or a minimum of $12,000. The final purchase price will not be the published $0.01 price. Period of Performance The period of performance for this contract is from May 29, 2026, to May 28, 2027. Place of Performance The geographic location for the performance of this contract is NASA Kennedy Space Center (KSC), FL 32899.

Current: Posted: April 17, 2026, 10:22 a.m. EDT Synopsis: All correspondence should reference Notice ID 80NSSC26930623Q in the subject line. NASA/NSSC has a requirement for ITSM Module ServiceNow Staff Augmentation & Impact Guided Renewal. NASA/NSSC intends to issue a sole source contract to Carahsoft Technology Corp 11493 Sunset Hills RD STE 100 Reston, Virginia 20190-5230 United States under the authority of FAR 12.102(a). It has been determined that Carahsoft Technology Corp is the sole provider of ITSM Module ServiceNow Staff Augmentation & Impact Guided Renewal. NASA/NSSC will be the procuring center for this effort. Performance will be located at NASA/ Kennedy Space Center (KSC). The Government intends to acquire Commercial items or services using the provisions, clauses and procedures prescribed in FAR Part 12 for Commercial The NAICS Code for this procurement is 513210. Interested organizations may submit their capabilities and qualifications to perform the effort in writing to the identified point of contact not later than 5:00 p.m. Central Standard Time on 4/21/2026. Such capabilities/qualifications will be evaluated solely for the purpose of determining whether or not to conduct this procurement on a competitive basis. A determination by the Government not to compete this proposed effort on a full and open competition basis, based upon responses to this notice, is solely within the discretion of the government. Oral communications are not acceptable in response to this notice. NASA FAR Supplement Clause 1852.215-84, Ombudsman, is applicable. The Center Ombudsman for this acquisition can be found at https://www.hq.nasa.gov/office/procurement/regs/Procurement-Ombuds-Comp-Advocate-Listing.pdf . Primary Point of Contact: Laura Quave Procurement Specailist II laura.a.quave@nasa.gov
Contacts
Contact namelaura quave
Contact emaillaura.a.quave@nasa.gov
Contact phone(228) 813-6420
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