LE-MA900FP System Maintenance Service Agreement for Period 07/19/2026 through 07/18/2027

Project ID: 75N98026Q00610 FederalOpportunitiesPresolicitation

Overview

Agency	NIH Office of Logistics and Acquisition Operations
Deadline	06/22/26
Posted	06/11/26
Estimated Value	$35,000 - $90,000 (AI estimate)
Set Aside	None
NAICS	334516 - Analytical Laboratory Instrument Manufacturing
PSC	J066 - Maint/Repair/Rebuild Of Equipment- Instruments And Laboratory Equipment
Location	MD 20892 United States

Description

Primary Latest Change

Summary

Requirements The Contractor shall provide all labor, material, and equipment necessary to maintain and provide preventive maintenance for one government-owned Sony LE MA900/0714076 for sorting cancer patients' cells used for ongoing clinical trial research. All maintenance services should be performed on-site in accordance with the manufacturer's standard commercial maintenance practices.

PREVENTIVE MAINTENANCE

The Contractor shall perform 3 planned preventive maintenance during the contract period. Technically qualified factory-trained personnel shall perform Service. Service shall consist of thorough cleaning, calibration, adjusting, inspection, and testing of all equipment in accordance with the manufacturer's latest established service procedures. All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to ensure optimum and efficient performance.

EMERGENCY SERVICE

On-site, emergency repair service visit shall be provided during the term of this contract at no additional cost to the government. Emergency services shall be provided during normal working hours, Monday through Friday, excluding Federal Holidays. Upon receipt of notice that any part of the equipment is not functioning properly, the Contractor shall provide a one (1) hour initial response with a four (4) hour on-site response from a qualified factory-trained service representative to inspect the equipment and perform all repairs and adjustments necessary to restore the equipment to normal and efficient operating condition. Emergency service calls shall not replace the necessity for planned preventative maintenance. All labor and travel will be included. 3.3 REPLACEMENT PARTS The Contractor shall furnish all required replacement parts at no additional cost to the Government, with the exception of consumables. Parts shall be new to the original equipment specifications. Parts will be delivered the next day. 3.4 SOFTWARE UPDATES/SERVICE The Contractor shall provide Software Service and updates in accordance with the manufacturer's latest established service procedures, to include telephone access to technical support for use of program software and troubleshooting of the operating systems, at no additional cost to the Government. The contractor shall receive advance approval for the installation of all software updates and revisions from the Government. Defective software shall be replaced at no additional cost to the government. The Contractor shall provide unlimited clinical technical telephone support (24hrs/day, 7 days/week) for troubleshooting for the instrument and clinical application support (M-F 8 am-9 pm), excluding Federal holidays. Remote service support for software and instrument calibration shall be provided by Sony Biosciences at no additional cost. 3.5 SERVICE EXCLUSIONS The Contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire, or water. These repairs shall be the subject of a separate purchase order and shall not be performed under this contract. 3.6 PERIOD OF PERFORMANCE The base period of performance shall be for twelve (12) months from 07/19/26 through 07/18/27 with 12-month option periods. 3.7 PERSONNEL QUALIFICATIONS Technically qualified factory-trained personnel shall have a minimum of three (3) years of factory training and experience in the service of Sony LE MA900/0714076 located at NIH/NCI 9000 Rockville pike Building 10, CRC rm 3W-5889, Bethesda, MD 20892, as covered by this contract. All primary service personnel shall have at least one backup support person with at least the same level of expertise on the equipment covered by this contract.

Summary (Newest Update)

Background The contract is issued for the maintenance of a government-owned Sony LE MA900/0714076 system, which is utilized for sorting cancer patients' cells in ongoing clinical trial research. The goal of the contract is to ensure the equipment remains operational and efficient through preventive and emergency maintenance services, adhering to the manufacturer's standards. Work Details The Contractor shall provide all labor, material, and equipment necessary to maintain and provide preventive maintenance for the Sony LE MA900/0714076. The services include: 1. Preventive Maintenance: Perform three planned preventive maintenance sessions during the contract period, conducted by technically qualified factory-trained personnel. This includes thorough cleaning, calibration, adjusting, inspection, and testing of all equipment according to the manufacturer's service procedures. All equipment must be operationally tested through at least one complete operating cycle after maintenance. 2. Emergency Service: Provide on-site emergency repair service at no additional cost during normal working hours (Monday through Friday, excluding Federal Holidays). The Contractor must respond within one hour of notice and arrive on-site within four hours to inspect and repair any malfunctioning equipment. 3. Replacement Parts: Furnish all required replacement parts at no additional cost (excluding consumables), ensuring parts are new and meet original equipment specifications with next-day delivery. 4. Software Updates/Service: Provide software service and updates per manufacturer procedures, including technical support via telephone for troubleshooting software issues at no additional cost. The contractor must obtain advance approval for software updates from the Government and replace defective software at no extra charge. Unlimited clinical technical telephone support will be available 24/7 for troubleshooting and clinical application support Monday through Friday from 8 am to 9 pm (excluding Federal holidays). Remote service support for software and instrument calibration will also be provided by Sony Biosciences at no additional cost. Period of Performance The base period of performance shall be for twelve months from July 19, 2026, through July 18, 2027, with options for additional twelve-month periods. Place of Performance NIH/NCI 9000 Rockville Pike Building 10, CRC Room 3W-5889, Bethesda, MD 20892. Bidder Requirements Technically qualified factory-trained personnel must have a minimum of three years of factory training and experience specifically with the Sony LE MA900/0714076 system. Each primary service personnel must have at least one backup support person with equivalent expertise on the equipment covered by this contract. Incumbent Analysis (see Incumbents section for more detail) This opportunity appears to have a confirmed incumbent based on prior maintenance award 75N91021P00591, awarded to Sony Biotechnology for maintenance services for one Sony multi-function cell sorter (LE-MA900FP/0714076) used by the Center for Cancer Research/Oncology Surgery Branch, covering the base period from 07/19/21 through 07/18/26. The current requirement similarly calls for on-site preventive maintenance (3 planned sessions), emergency repair response, replacement parts, and software service/updates for the same LE-MA900FP system, indicating the work is a continuation of ongoing equipment support rather than a new scope.

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