OEM Repair and On-Site Service for InSight X3 DualC Laser System

Project ID: 75N98026Q00314 FederalOpportunitiesSynopsis Solicitation

Overview

Agency	NIH Office of Logistics and Acquisition Operations
Deadline	05/15/26
Posted	05/05/26
Estimated Value	$75,000 - $240,000 (AI estimate)
Set Aside	None
NAICS	334516 - Analytical Laboratory Instrument Manufacturing
PSC	J066 - Maint/Repair/Rebuild Of Equipment- Instruments And Laboratory Equipment
Location	Bethesda, CA 92606 United States

Description

Primary Latest Change

The purpose of this acquisition is to obtain original equipment manufacturer (OEM) repair and on-site service for an InSight X3 DualC laser system, a critical component of an NIH-owned microscope. The system is currently non-operational, resulting in halted experiments and disruption to active research studies. The requested services will restore the laser system to full operational status in accordance with OEM factory specifications. A field service technician supporting the DC/MD/VA region will perform on-site uninstallation, packing, and preparation of the laser system for shipment to the OEM factory. At the same visit, the technician will install a loaner laser system to maintain research continuity. Following completion of repairs (estimated 2 3 months), the repaired system will be shipped back to NIH, and a field technician will return on-site to remove the loaner unit and reinstall the repaired laser. The scope of work includes all required labor, packing, crating, shipping (to and from the OEM facility), and travel. Shipping will be fully insured by the vendor, who will be responsible for the equipment during packing, transport, and repair, including liability for any damage up to and including full replacement of the system. All travel associated with this service shall comply with Federal travel regulations, and costs shall not exceed Government-approved rates for airfare and per diem. This acquisition is structured as a fixed-price service to cover the complete repair and service process, including all labor and logistics required to restore the system and maintain interim operational capability through the provision of a loaner unit. For a complete description and requirements please see attached Statement of Work.

Summary (Newest Update)

Background The National Institutes of Health (NIH), Office of the Director, Office of Acquisitions, is seeking to procure original equipment manufacturer (OEM) repair and on-site service for an InSight X3 DualC laser system, which is a critical component of an NIH-owned microscope. The laser system is currently non-operational, causing disruptions to ongoing research studies and experiments. The goal of this contract is to restore the laser system to full operational status in accordance with OEM factory specifications. Work Details The contractor will provide a field service technician to perform the following tasks: 1. On-site uninstallation, packing, and preparation of the InSight X3 DualC laser system for shipment to the OEM factory. 2. Installation of a loaner laser system during the repair period to maintain research continuity. 3. After repairs are completed (estimated 2-3 months), the technician will return on-site to remove the loaner unit and reinstall the repaired laser system. The scope includes all required labor, packing, crating, shipping (to and from the OEM facility), and travel. The vendor will fully insure shipping and be responsible for equipment during packing, transport, and repair, including liability for any damage up to full replacement of the system. All travel must comply with Federal travel regulations and costs must not exceed Government-approved rates. Period of Performance The estimated period of performance for repairs is 2-3 months from the time the laser system is shipped to the OEM factory. Place of Performance The services will be performed in the DC/MD/VA region for on-site tasks and at the OEM facility for repairs.

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