Dynatrace Software

Summary (Newest Update)

Background The Department of Homeland Security (DHS) has a requirement to renew and purchase additional Dynatrace licenses and support services for the DHS Enterprise. Dynatrace is an advanced application performance monitoring (APM) platform that provides real-time visibility into the performance, availability, and reliability of mission-critical applications and infrastructure. The software supports automated monitoring, root cause analysis, and reporting for applications hosted on-premises, in the cloud, or in hybrid environments. Carahsoft is identified as the sole distributor of Dynatrace for the public sector. Work Details DHS requires renewal and additional purchase of Dynatrace licenses and support services. The software must provide advanced APM capabilities essential for various DHS systems including Financial Systems Modernization Solution (FSMS), Homeland Security Information Network (HSIN), Geospatial Information Infrastructure (GII), and Identity Services. Key features include deep visibility into application health, user transactions, business processes, code-level diagnostics, real user monitoring, and automated root cause analysis. The software must be configured according to DHS OCIO system architecture requirements to avoid interoperability issues. The acquisition is justified due to Dynatrace's unique capabilities that are not matched by alternative solutions. Period of Performance The geographic location(s) the contract will be performed (if provided) Place of Performance The contract will be performed at DHS Headquarters. Bidder Requirements Carahsoft Corporation is the sole authorized government sector distributor for Dynatrace. All authorized resellers must procure licenses through Carahsoft to ensure compliance with security and contractual requirements. This direct procurement approach mitigates risks associated with third-party resellers. Incumbent Analysis (see Incumbents section for more detail) This opportunity appears to have a closely related prior contract for Dynatrace software licenses and services, with Carahsoft Technology listed as the awardee on 47QSWA18D008F-70RTAC26FR0000023 valued at $1,141,948 for 03/31/26–03/30/27. The current requirement similarly calls for renewal and additional Dynatrace licenses and support services for DHS enterprise systems, indicating continuity in purchasing the same APM platform and associated maintenance/support.