Lift Equipped Vehicle Transportation Services

Background

The Central New York Regional Transportation Authority (CNYRTA) is issuing this Invitation for Bid (IFB) to procure lift-equipped vehicle transportation services for its para-transit service, Call-a-Bus (CAB), mandated by the Americans with Disabilities Act (ADA). The goal of this contract is to ensure that all trip requests made by ADA-eligible customers within the service area are met efficiently and effectively.

Work Details

The contractor will provide lift-equipped vehicle services, including: - Availability of vehicles Monday through Friday, with specific operational hours ranging from 6:00 AM to 5:00 PM, depending on the schedule. - Services must be curb-to-curb or door-to-door, with drivers providing assistance as needed without entering residential or commercial buildings. - Drivers must maintain sight of their vehicles while in service and assist passengers with seat belts and other needs. - A live contact must be available from 30 minutes before to 30 minutes after service hours to manage scheduling and trip requests. - Drivers are required to use a smart device with the VIA Driver app for tracking mileage, fare payments, and arrival times. All drivers must adhere to a strict schedule and communicate any delays or issues promptly.

Period of Performance

The contract will commence on November 1, 2026, and will run until October 31, 2031, covering a total duration of five years.

Place of Performance

Services will primarily be based in Onondaga County but may require travel to Cayuga, Cortland, and Oswego counties as needed.

Bidder Requirements

Bidders must comply with various requirements including: - Maintaining all necessary licenses and certifications for operation in New York State. - Providing proof of insurance coverage as specified in the IFB, including liability insurance that names CNYRTA as an additional insured. - Bidders must have experience providing similar services and submit references as part of their bid package. Additionally, they must comply with drug and alcohol testing regulations as per federal requirements.