Fisher House Linen Services

Summary (Newest Update)

Background The Bay Pines VA Healthcare System, located at 10000 Bay Pines Blvd, Bay Pines, FL 33744, is seeking to procure laundry and linen processing services for its Fisher Houses. These facilities provide essential hospitality support for Veterans' families and Veterans undergoing outpatient procedures. The goal of this contract is to ensure high-quality linen processing services that meet sanitary and operational standards necessary for the dignified operation of these facilities. Work Details The contractor will be responsible for providing all labor, supervision, management, supplies, transportation, and equipment necessary for complete laundry and linen services at Fisher House I and II. Key tasks include: 1. Accepting soiled linen from both Fisher Houses without commingling. 2. Washing bedding items separately from bath items using appropriate care instructions. 3. Ensuring all processed linen meets TJC sanitary standards; free of stains, odors, and damage. 4. Timely pickup and delivery of linens between 7:00 AM – 10:00 AM on weekdays. 5. Maintaining accurate records of soiled and clean linen with weekly reporting. 6. Replacing lost or damaged linen within 30 days at no additional cost. 7. Implementing a Quality Control Program to ensure compliance with contract requirements. Period of Performance The contract will be performed over a one-year period starting from July 1, 2026, to June 30, 2027. Place of Performance All services will be performed at the Bay Pines VA Healthcare System campus in Bay Pines, Florida. Bidder Requirements Bidders must have a minimum of three consecutive years of experience providing higher-end hotel-quality laundry services. They must also assign a Contractor Program Manager who is present during work hours and can communicate effectively in English. Additionally, all personnel must be adequately trained before performing any work under this contract. Incumbent Analysis (see Incumbents section for more detail) The opportunity for Fisher House linen services at the Bay Pines VA Healthcare System (10000 Bay Pines Blvd) appears to have a confirmed incumbent based on prior contingency linen cleaning awards under contract 36C24823D0055, with B & H Pw as the awardee (e.g., $776,639 for 01/11/23–01/10/27, plus related continuation awards in 2025 and 2026). The prior work involved delivering laundry/linen cleaning services at the same Bay Pines facility, and the scope described as “linen cleaning” aligns with ongoing laundry processing, pickup/delivery, and sanitary handling requirements for Fisher Houses.