New Action: Lynx Keyboard Panics System (VA-26-00063346)

Summary (Newest Update)

Background This contract is issued by the Department of Veterans Affairs (VA) for the acquisition of a brand-name Lynx Keyboard Panic Solution aimed at enhancing staff safety and emergency response capabilities at the Western North Carolina VA Healthcare System located in Asheville, North Carolina. The solicitation is justified under an Exception to Fair Opportunity basis as per Section 41 U.S.C. 1901, indicating that only one source is available for this acquisition. The intended source for this contract is Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). Work Details The contractor will provide the Lynx Keyboard Panic Solution, which includes software licensing, maintenance, and technical support. The solution must enhance emergency response capabilities and ensure staff safety. Specific tasks include: 1. Delivering the licensed software product(s) as specified in the Schedule of Supplies/Services. 2. Providing ongoing maintenance to enhance and optimize the software, including updates and patches. 3. Offering technical support services via telephone, email, or other means as required. 4. Ensuring compliance with Section 508 accessibility standards applicable to the ICT supplies and services provided under this contract. Period of Performance The period of performance for this contract will be from June 30, 2026, through June 29, 2027, consisting of one (1) 12-month base period. Place of Performance The contract will be performed at the Western North Carolina VA Healthcare System in Asheville, North Carolina. Bidder Requirements Bidders must be Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). They should possess necessary licenses and certifications relevant to software delivery and support services. Key personnel must have qualifications that meet the requirements set forth in the solicitation.