Rates Review & Cost Recovery Support

Background

The South Carolina Department of Administration, specifically the Office of Technology and Information Services (OTIS), is seeking proposals for services related to the annual evaluation, revision, maintenance, and support of its cost recovery model for information technology services. This initiative aims to ensure that OTIS can effectively recover costs incurred while providing services to state government agencies as mandated by the Fiscal Year 2025-2026 General Appropriations Act and relevant executive orders. The overarching goal is to enhance cost transparency and customer focus in service delivery.

Work Details

The contractor will be responsible for executing and improving the existing process for annual rate reviews and updates, ensuring that service rates accurately reflect costs and capital planning requirements. Key tasks include: 1. Incorporating customer input into the rate review process. 2. Integrating rate tracking, reporting, review, and update processes into OTIS’ IT Business Management systems. 3. Supporting the OTIS Finance team with invoicing, billing, budgeting, and rate implementation. 4. Conducting annual market comparisons of existing rates to ensure competitiveness. 5. Providing resources with expertise in technical consulting, business analysis, accounting, and finance to meet OTIS’ objectives. 6. Ensuring compliance with data security policies as per state standards.

Period of Performance

The estimated contract period is from August 11, 2026, to August 10, 2031. The initial term will be three years with two optional one-year renewal terms.

Place of Performance

The services will be performed in South Carolina as required by the Department of Administration.

Bidder Requirements

Offerors must have a state vendor number to submit an offer. They are required to demonstrate experience in similar projects within state government or regulated environments and provide detailed qualifications of key personnel assigned to the project.