Community Connector Fare Technology RFP

A recent meeting document Bangor - City Council Agenda - 2026-05-27 indicates a future potential acquisition The City of Bangor, in partnership with the Bangor Area Comprehensive Transportation System (BACTS), is preparing to issue an RFP for a fare technology vendor for the Community Connector bus system. The fare study identified the need to address challenges with paper tickets and pass distribution, which is time-consuming and complicated. The goals are to increase fare revenue, decrease fare collection burden and inefficiencies, and consider the impact on riders. The next steps include an RFP for a fare technology vendor and a process to roll out the changes. This project is expected to involve the acquisition and implementation of mobile ticketing, fare capping, and related fare collection technology.