MEDES Maintenance and Operation Support Services

Background

The Department of Social Services, Family Support Division is issuing a Single Feasible Source (SFS) contract to ensure continuous ongoing maintenance and operation support services for the Missouri Eligibility Determination and Enrollment System (MEDES). MEDES is critical as it provides citizens access to their benefits 24/7, necessitating uninterrupted service. The need for this contract arises during the rebid process and transition period of the ongoing maintenance and support services contract.

Work Details

The contract involves continuous ongoing maintenance and operation support services for the MEDES system. These services are crucial to ensure that citizens can access their benefits without any lapse in coverage. RedMane Technology LLC will be responsible for maintaining the operational integrity of MEDES throughout the contract period.

Period of Performance

The contract will be performed from November 1, 2026, through March 31, 2027.

Place of Performance

The services will be performed in Missouri, specifically supporting the Department of Social Services Family Support Division.

Bidder Requirements

This solicitation is designated as a Single Feasible Source under section 34.044 RSMo, indicating that RedMane Technology LLC is the sole provider capable of fulfilling the requirements without disruption.