Boutwell Municipal Auditorium Ticketing
| Agency | City of Birmingham [AL] |
|---|---|
| Deadline | 05/20/26 |
| Posted | 05/11/26 |
| Estimated Value | $150,000 - $900,000 (AI estimate) |
| Set Aside | Not Provided |
| NAICS | Not Provided |
| PSC | Not Provided |
| Location | Michigan |
Background
The City of Birmingham, Alabama, through the Boutwell Municipal Auditorium, has issued this Request for Proposal (RFP) to identify and engage a qualified vendor to provide a comprehensive ticketing system solution for their multi-venue facility. The goal is to enhance event experiences, streamline operations, and maximize revenue through a reliable and user-friendly ticketing platform tailored for high-volume events.
Work Details
The selected vendor will provide an end-to-end ticketing solution that includes: system implementation, platform integration, ongoing technical support, user training, and real-time reporting capabilities. The ticketing platform must support both in-person and online sales, mobile ticketing, reserved and general admission seating, and seamless financial reconciliation with detailed invoices. Specific goals include enhancing operational efficiency through centralized ticketing and reporting, improving customer experience with user-friendly purchasing options, generating increased revenue opportunities through marketing tools and data analytics, and supporting the City of Birmingham's mission for high-quality public experiences.
Period of Performance
The contract will be effective upon award and is intended to be in place for three years, subject to funding availability. The selected vendor must fully implement the software and hardware solution before August 8, 2026.
Place of Performance
Services will be performed onsite at the Boutwell Auditorium located in Birmingham, Alabama.
Bidder Requirements
Proposers must demonstrate experience with multi-venue facilities and provide references from similar projects. They are required to submit a cover letter with an original signature from an authorized representative. Additionally, proposers must comply with non-discrimination policies and encourage participation from disadvantaged business enterprises (DBEs). A completed W-9 tax form is required prior to award if not already registered as a vendor with the City.
No same-region records available.