RFI # 019 Statewide Computer-Based Testing Delivery and Administration of Examinations

Summary

The New York State Unified Court System ( UCS ), Office of Court Administration ( OCA ) seeks responses from qualified vendors with demonstrated expertise in the administration, scoring, and analysis of employment-related examinations statewide in New York. Vendors must have a robust test-delivery platform and be capable of providing secure and reliable computerized and/or paper-based test administration. The vendor must also have a platform with candidate scheduling capabilities and be able to handle all test-related communications. The UCS will determine the examinations to be administered and the schedule of examinations. The vendor will deliver the examinations at vendor's test centers and/or vendor's secured test venues, on weekdays and weekends at the defined locations.

Background Information

The UCS administers multiple-choice format written, performance and oral examinations for twenty-one (21) civil service titles. These examinations support competitive and non-competitive recruitment processes for court system titles and are comparable in scope and rigor to examinations administered by the New York State Department of Civil Service.

Submission Procedures

This RFI is for informational purposes only; UCS does not anticipate making an award pursuant to this request. Vendors responding affirmatively will be added to the bidders list for any future procurement of similar services. To indicate interest, please complete the Required Response Form and send the requested information to Kiersten Mendrysa, KMendrys@nycourts.gov with the email subject line RFI Statewide Computer-Based Testing Delivery and Administration of Examinations by the submission deadline. If you choose not to provide a response to this RFI, please so indicate on the Response Sheet and return it by email to KMendrys@nycourts.gov by the submission deadline.

SUBMISSION DEADLINE

Wednesday, April 29, 2026 at 2:00PM Eastern.

Required Response Form

Please provide the following information about your organization.

Legal Business Name

Doing Business As (d/b/a), if applicable:

Business Address

Website (if applicable): Years in Business (relevant to the services described):

Additional Company Information

Brief Description of Company and Relevant Experience developing or administering large-scale employment examinations for government or civil service entities (if more space is required, please submit a separate page): Core areas of expertise/services offered (if more space is required, please submit a separate page): Please indicate whether the respondent possesses each of the following capabilities, offerings and/or capacities by marking Yes or No in the appropriate column.

Yes or No

Psychometric expertise, including experienced test developers and industrial-organizational psychologists. Technical capacity to implement and maintain secure item-banking and testing platforms. Ability to meet NYS compliance requirements, including cybersecurity standards, data protection, and accessibility under Section 508 / WCAG guidelines. Prior performance with public sector clients, preferably within New York State or other large governmental jurisdictions.

Examination Delivery Platform

Respondents should demonstrate the capacity to provide one or more of the following services: Deliver/Administer timed computer-based examinations ranging from 60 minutes to 240 minutes. Ability to present items/questions in various formats such as: Multiple-choice, fill-in the blank, perform simple computations, rearrange objects in a certain order, etc. Ability to provide robust, user-friendly text editing functionality, including customizable font sizes, and formatting options. Ability to administer video-based examinations by capturing audio responses of testing candidates. Test form assembly with attention to item difficulty, fairness, and test security. Assemble parallel test versions based on given parameters and randomize test items and answer choices. Ability to export/import items in a standard format. Ability to download both individual and group test data for psychometric analysis.

Examination Administration

Vendor capabilities may include: Computer-based testing (CBT) delivery, remote proctoring, and/or in-person proctored sessions. If YES, specify method of delivery available: Applicant scheduling platform with real-time scheduling capability. Applicant notification process (sending of scheduling reminders, appointment confirmations, appointment reminders). If YES, specify methods and types of notifications utilized: Secure handling of candidate identity verification and accommodation requests. Administration across multiple locations statewide and out-of-state areas within 75-mile radius from state border. If YES, list where, and add weekends and/or weekdays: E-mailing score-reports and result notices. Continuous testing capabilities. Workday integration. If YES, list exam-related functions, processes, procedures that can be connected to Workday:

Due Date

4/29/2026 at 2PM

Location

Statewide